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Knowledgebase: Nitro Nation Online
I have completed an offer from Tapjoy, but did not receive my reward!
Posted by Oleg Bahvalov on 15 June 2017 09:50 AM

We are aware about such cases and sincerely apologize for all inconveniences that you have encountered.

Firstly please contact Tapjoy Support Team - you can do this from the game screen where the Tapjoy task list is located.

Here you will find the guide: http://tapjoy.force.com/articles/Support_Website_FAQ_Article/How-do-I-Submit-a-Tapjoy-Support-Request

Once Tapjoy team will confirm that there were no errors on their side, our support team will gladly add the reward! 

For that, please submit a ticket to our Support team: 

https://support.creative-mobile.com/Tickets/Submit

N.B! Do not forget to include or forward the email response you received from Tapjoy.

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