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Our office hours are Monday to Friday 9:00 - 17:00 EET (Eastern European Time) that's 2:00am - 10:00am EST (Eastern Standard Time). We strive for excellence in our communication with our players and the community, you can expect to get a response on your ticket within 2 working days (48 hours).
Knowledgebase: Nitro Nation Online
The game is crashing – what should I do?
Posted by Brandon Marsh, Last modified by Ksenija Kuznetsova on 15 May 2014 03:23 PM

Don’t worry, all the data and progress is safe and secure! Your purchases are tied to your account, and we are willing to get to the bottom of every case to satisfy the customer.
Before you submit a support request, please read our guidelines and give as many details as possible about the nature of your issue.

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