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Our office hours are Monday to Friday 9:00 - 17:00 EET (Eastern European Time) that's 2:00am - 10:00am EST (Eastern Standard Time). We strive for excellence in our communication with our players and the community, you can expect to get a response on your ticket within 2 working days (48 hours).
I clicked on the In-game advertisement but did not receive my free RP
Posted by Brandon Marsh, Last modified by Brandon Marsh on 06 September 2016 03:46 PM

Unfortunately, we have no control over the functionality of promoted applications and services represented in our game. All of the offers found in our application are provided by Third Party Suppliers. The resolution of such case totally depends on their policy. Please make sure that you have completed the requirements of the promoted service, which may require registration or subscription. You should also keep in mind that some service providers may take more time than others to update their records.

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