Welcome to Creative Mobile Support Center Need Help? No Worries! Our Support Team has you covered Our office hours are Monday to Friday 9:00 - 17:00 EET (Eastern European Time) that's 2:00am - 10:00am EST (Eastern Standard Time). We strive for excellence in our communication with our players and the community, you can expect to get a response on your ticket within 2 working days (48 hours).
You can only water the Shell of Friendship if its owner requests it. If you want to ask your friends tap on your Shell of Friendship, then the 'Water Drop' button. There will be an 'Ask Friends' button on the opened panel.
In case you want to transfer your game to another Android device, you should connect the game to the existing Google Play account on the old device. Then connect to the same account on the new device. Once you are connected on the new device, run the game and you will get the opportunity to choose between 'Local' or 'Remote'. Choose the 'Remote' sa...
Tap the Gear icon in the upper right corner of the screen to open the Settings menu. You can toggle sound and music there, switch language and do many more useful things. Also there are links to our Facebook, Instagram and Twitter pages.
The Friends panel unlocks at the 5th level and allows you to manage friends in the game. You can open the Friends panel by tapping the orange button with the characters icon, in the bottom left corner of the screen or tap the bus stop outside the zoo.
The Quiz is questions about animals. They will appear several times during the day and each time you unlock new animal in the Laboratory. Also, you can increase the number quizzes by increasing your zoo beauty level.
You can find different road types under the Decorations tab of the shop. Just tap on the clear land tile to place the road, or on the road tile to sell it. Also, you can drag placed road tile to place several roads at a time.
Tap and hold on the building or decoration you want to move to enter relocation mode. Also, you can enter the relocation mode by pressing the button with four arrows at the building popup.
Pearls are a resource that is produced in the Shell of Friendship and can be additionally earned as a level up reward. You can buy decorations for pearls.
The goal of the game is to build the best Zoo. To accomplish this you need to: - Expand and clean up the territory of the Zoo - Build habitats and settle animals - Build kiosks and collect income - Upgrade kiosks and office buildings (box office, laboratory, etc.) - Perform genetic experiments with the animals in the Laboratory to make new species ...
You need to accumulate experience to level up. Experience is represented by the purple stars and is given for: - Guiding visitors - Collecting income from the kiosks and Box Office - Completing Experiments with animals in the Lab - Completing Quests - Performing Regular Tasks - Completing Quizzes - Selling baby animals to visitors
Zoo Status is a way to measure the progress of your Zoo. When a new Status is gained, you get access to new office buildings and upgrades. You can check your current Status and the requirements for the next one by tapping on the medal in the upper left corner of the screen or in the Administration building.
Beauty level is the sum of all your decorations' beauty points. Your Zoo’s total Beauty Points are represented with the blue flower at the top of the screen. The Beauty points of decorations are shown in the shop, warehouse or decoration placement mode. When you reach a certain amount of beauty points, you receive bonuses like new visitors or a qui...
Zoo-tokens are the Zoowners Association’s special currency. With Zoo-tokens you can speed up any process in the game (construction, experimentation, etc.), expand your Zoo territory, and upgrade some of the office buildings (like Laboratory or Warehouse).
Here are the ways to get more Zoo-tokens: - Collect tokens from the Fountain (don't forget to increase it's level to collect more) - Complete Regular Tasks - Catch butterflies by visiting other players' zoo - Fulfill requests for baby animals - Get new levels and statuses - Also some quests have Zoo-token rewards - Finally you can purchase more Zoo...
You can ask all of your questions about ZooCraft at the Info Center building which is located near the Bus stop.
The Box Office provides profit every 4 hours depending on how many different animals and their babies live in your Zoo.
You need the Laboratory to create new animal species, apart from the basic animals. When starting a genetic experiment, you can select a result to be sure of what you get, but it will take more time. You will need to upgrade the Laboratory to be able to experiment with rarer animal species.
If you want a certain animal you can tap on one of the expected results in the Laboratory. It will increase the duration of the experiment but you will certainly get the selected animal.
Go to the Laboratory and select an animal of high rarity. If its rarity is too high compared to the Laboratory level, you will be prompted to upgrade it. Note that each upgrade level has its own status level requirement.
There are six degrees of animal rarity: B - Basic (gray) C - Common (green) U - Uncommon (blue) R - Rare (purple) E - Exotic (orange) M - Mythic (gold) Basic animals may be bought in the shop. All the other animals should be unlocked by experimenting in the Laboratory.
To upgrade your Warehouse; enter it, then the animal tab and press the purple button in the top of the screen. Please note that only the animal tab of the Warehouse has capacity, while the building tab is infinite.
Once a day the Fountain brings profits as Zoo Tokens, you just need to guide visitors to the Fountain.
Completing regular tasks is rewarded with cash, experience and Zoo Tokens. All of them refresh every 12 hours. You can get access to regular tasks in the Administration building. Salary for your regular tasks will increase depending on your Zoo Status.
The ability to expand your territory unlocks at the 5th level. To purchase an additional territory you need to tap on the FOR SALE sign and pay with Zoo-tokens.
You will constantly receive quests from your employees and the Zoowners. Quests from employees that called "Local quests" are easier and faster to complete. You can even reject them to get new ones by tapping the litter bin button. While the Zoowners quests are moving you towards the next Zoo Status and have much better rewards.
Some of your Zoo visitors can’t find animals or buildings they wanted to see. A bubble will appear over their heads with a road sign. Tap on the request and then tap on the location the visitor wants to see to guide them there. They will thank you with cash and experience.
Likes tell you how many other players like your zoo. Tap on the Bus Stop just outside of your zoo. But you will require an internet connection to see your latest rating.
When you are visiting other players Zoo you will see butterflies there. Tap on them to receive Zoo-money, experience and sometimes even Zoo-tokens. But remember that you can collect a limited amount of butterflies each day before they all fly away.
The Shell of Friendship is required to produce pearls. You need to ask your friends to water your shell or just do it yourself with Zoo-tokens. Sometimes your friends will request for water on their shells. If you are quick enough to water it before other friends, you will get some pearls in return. Don't forget to ask your friends to water your s...
In the Library you can see the full list of all locked and unlocked animals.
Habitats are the buildings to settle animals. Each next habitat will cost more to build.
There is a limited amount of basic animals available in the shop. They are unlocked depending on your level. The main way to get new animals is combining existing ones in laboratory experiments.
You can sell animals and buildings either by pressing "Sell" button in the Warehouse or by pressing the $ button in the animal settle mode. Note that you cannot sell anything until you reach 4th level.
All animals settled in habitats will increase your Box Office income. Also, you need animals to reach new Zoo Statuses.
Once you have achieved a certain Zoo Status and have two adult animals in the same habitat you can raise a baby animal. Tap on the habitat, then tap on the pink paw button and follow the instructions to raise a baby animal in three stages. Some visitors will want to buy baby animals for Zoo-tokens and experience. Don't take too long in making a dec...
Kiosks are the buildings that generate profit in certain amounts of time depending on the type of kiosk. You can buy kiosks from the shop, upgrade them to increase profit or even turn them into Emporiums.
In order to make more profit, you’ll need to upgrade your kiosks. Tap on the kiosk and then on the purple UP arrow-button.
To build the Emporium you need: - Your Zoo should be 5th level status - 5 of the same types of kiosks that are 3rd level - At the upgrade panel of any of your Kiosk you can start the construction!
When you reach level 6, the Peruvian witch will visit your zoo. Help her to get unique decorations and even cat visitors.
The Peruvian witch is using the Sanctuary to brew amazing magical things. Visit the Sanctuary while she is in the zoo to see if you can make something. In addition it's pretty and increases the beauty of your zoo.
Complete all stages of the Peruvian Guest event to receive cat visitors. The more you help her, the more cats you will get. If you didn't get all the cats in time, the witch will return some time after the event and let you buy them for pearls.
Increase your beauty level to unlock new visitor types and get more bonuses like more quizzes or an increase in guidance rewards.
Open the game settings screen by pressing the gear button. Your player name will be at the bottom of the screen.
On your device please go to Google Settings -> choose ADS -> Let us know your unique identifier.
You may play offline. But you won't be able to visit other players' zoos or buy more currency.
Please update your game to the latest version. Clear the cache memory on your device (Go to Settings > Applications > Manage Applications > Choose Application > Clear Cache) and restart the game. If it doesn't help, please, contact the developers.